Gaming should be a source of fun, not stress. 7joy believes every player deserves a safe and mindful experience.
Responsible gaming means enjoying gaming as a fun form of entertainment without ever letting it interfere with the other important aspects of your life. 7joy's responsible gaming policy is more than just a set of rules — it is a sincere commitment to every player on our platform.
Online gaming has become part of everyday life for many people. From fish games to slots or Live Casino — every game is designed to entertain. However, for a small number of people, gaming can develop into an addiction, which can have a negative impact on family life, work, and mental health.
7joy believes every individual has the capacity for self-awareness and the ability to set their own limits. We want to support and strengthen that capacity. That's why our platform offers a range of protection tools to help you enjoy gaming mindfully.
The core principles of responsible gaming are: playing within an affordable budget, setting time limits, avoiding impulsive decisions, and seeking help when needed. 7joy's responsible gaming program is here to help you follow these principles.
Problem gaming usually develops gradually. Many people do not realize at first that their gaming has become excessive. If you notice any of the signs below, it is important to take them seriously.
According to 7joy's responsible gaming guidelines, if you notice three or more of the following signs, you should seek help immediately.
Losing Track of Time: You lose track of how much time you spend gaming, or end up playing far longer than planned.
Breaking Your Budget: You are spending beyond a set limit, even cutting into essential expenses to fund gaming.
Chasing Losses: After a loss, you feel angry, down, or frustrated and continue playing to try to recover.
Strained Relationships: You are spending less time with family or friends and lying about your gaming habits.
Impact on work or studies: You are unable to focus on work or are neglecting responsibilities due to gaming.
Unable to Stop: You have repeatedly tried to cut back but cannot, and feel restless or uneasy when you are not gaming.
Answer the following questions honestly. If most of your answers are "yes", it may be time to seek help.
To help keep your gaming experience safe and balanced, 7joy provides several effective tools that you can use at any time.
Set daily, weekly, or monthly deposit limits. Once a limit is set, it takes effect immediately. A 7-day waiting period applies if you wish to increase it.
Set a maximum duration for each gaming session. Once the time is up, your session will end automatically and you will receive an alert.
Take a break lasting anywhere from 24 hours to 6 weeks. All gaming on your account will be completely suspended during this time.
Exclude yourself from the platform for a fixed period of 6 months to 5 years. Your account cannot be reactivated during this period.
Turn off promotional emails and notifications at any time. This helps protect you from temptations that may lead to excessive gaming.
View a full history of your deposits, withdrawals, and bets. This information is extremely helpful for understanding your own patterns.
Setting limits for responsible gaming at 7joy is simple and effective. See the table below for full details.
| Limit Type | Time Limit | Time to Take Effect | Waiting for Increase | Status |
|---|---|---|---|---|
| Deposit Limit | Daily / Weekly / Monthly | Immediate | 7 Days | Active |
| Betting Limit | Daily / Weekly / Monthly | Immediate | 7 Days | Active |
| Loss Limit | Daily / Weekly / Monthly | Immediate | 7 Days | Active |
| Session Time | Per Session | Immediate | 24 Hours | Active |
| Cooling-Off | 24 Hours – 6 Weeks | Immediate | At Period End | Optional |
| Self-Exclusion | 6 Months – 5 Years | Immediate | Not Applicable | Optional |
Self-exclusion is the most powerful responsible gaming tool available. If you feel your gaming is getting out of control, self-excluding is the boldest and most effective step you can take.
During the self-exclusion period, your account will be completely inactive. No deposits can be made, no games can be played, and no promotions will be sent to you.
Submit a self-exclusion request to our 24/7 support team.
6 months, 1 year, 3 years, or 5 years — choose whatever works best for you.
Your account will be deactivated immediately upon request, and you will receive a confirmation message.
Once the set period ends, your account can be reactivated through support.
Gaming by minors is strictly prohibited at 7joy. We verify the age of every account through KYC checks. Any attempt to create an account on behalf of a minor will result in permanent account closure.
If you have children or teenagers at home, please take the following steps.
Problem gaming is a mental health condition — not something to hide, and it is treatable. Seeking help takes real courage.
Our specially trained support team is available 24/7, every day of the week. Contact us via live chat for any assistance related to responsible gaming.
Decide on your maximum spend before you start playing, and stop once you reach that limit.
Decide your daily gaming limit in advance and set an alarm to keep track.
Avoid gaming when you are angry, depressed, or stressed — it is harder to make sound decisions in those moments.
Take at least a 10-minute break every hour. Staying refreshed keeps gaming more enjoyable.
Join 7joy and use our protection tools to enjoy safe, fun gaming. Your well-being is our top priority.