7joy Terms and Conditions

1 General Terms

7joy is an online gaming platform serving users in Bangladesh and South Asia. These Terms and Conditions form a legally binding agreement between 7joy and its users. By accessing or using the platform, you agree to be bound by these terms.

7joy's Terms and Conditions may be updated from time to time. Continued use of the platform after any changes indicates your acceptance of the revised terms. We recommend reviewing this page regularly.

• 7joy only Aged 18 years or older For individuals.
• Each person may only one account open.
• Providing accurate and truthful information is mandatory to use the platform.
• 7joy reserves the right to modify or discontinue any service at any time.

2 Account Register

To register on 7joy, you must provide accurate and up-to-date information. We may request your ID or other documents for account verification purposes. Creating an account with false information is strictly prohibited and may result in account termination.

• Name: The name provided must match your national ID.
• Phone Number: Use an active Bangladeshi phone number.
• Password: Use a strong password and never share it with anyone.
• Age Verification: Users under the age of 18 are not permitted to open an account.
• Single Account: No individual may operate more than one account.

3 Bonuses & Promotions

7joy regularly offers a variety of bonuses and promotions. Each bonus comes with its own terms, which you should read carefully before claiming. Bonuses may only be withdrawn in accordance with the applicable rules.

• Wagering Requirements: Each bonus has a specific wagering requirement that must be met.
• Validity: Bonuses have an expiry date; any bonus that is not used within this period will be forfeited.
• Maximum Bet: A maximum bet limit applies while a bonus is active.
• Game Restrictions: Some bonuses are only valid for use on specific games.
• Welcome Bonus: New members will receive a welcome bonus on their first deposit.

4 Deposits & Withdrawals

7joy supports deposits and withdrawals via Mobile Banking, Nagad, and Rocket. All financial transactions are processed through secure payment gateways. Certain transaction limits apply in accordance with 7joy's Terms and Conditions.

• Minimum Deposit: A minimum deposit amount applies for each payment method.
• Withdrawal Process: Withdrawal requests are typically processed within 24 hours.
• Verification: Identity verification may be required for large withdrawal amounts.
• Same Account: Deposits and withdrawals must be made using the same payment account.
• Fraudulent Transactions: Suspicious transactions may be placed on hold pending investigation.

Before requesting a withdrawal, ensure your account is fully verified and all bonus wagering requirements have been met. Incomplete verification may delay the withdrawal process.

5 Responsible Gaming

7joy is firmly committed to responsible gaming. Gaming should be enjoyed purely for entertainment and within your means. We genuinely care about the well-being of our users.

• Setting Limits: You can set deposit and wagering limits on your account.
• Self-Exclusion: You can temporarily or permanently close your account at any time if needed.
• Take a Break: Taking regular breaks rather than playing for extended periods in a row is strongly recommended.
• Minor Protection: Use of the platform by anyone under the age of 18 is strictly prohibited.

6 Prohibited Activities

The following activities are strictly prohibited under 7joy's Terms and Conditions. Violations may result in account termination and forfeiture of your balance.

• Fraud: Any form of fraudulent activity is strictly prohibited.
• Bot Usage: Using automated software or bots to play games is strictly prohibited.
• Money Laundering: Using the platform for money laundering is strictly prohibited.
• Bonus Abuse: Deliberately exploiting the bonus system is strictly prohibited.
• Account Sharing: Sharing your account with anyone else is strictly prohibited.
• Hacking: Attempting to breach the platform's security is strictly prohibited.

7 Privacy & Security

Protecting your personal information is a top priority for us. 7joy uses SSL encryption technology to keep all your data secure. We never sell your information to third parties.

• Personal information is used solely for service improvement and verification purposes.
• Your password is stored in encrypted form.
• Users are solely responsible for the security of their own accounts.
• Report any suspicious activity to support immediately.

For more details, visit our Privacy Policy Read the page.

8 Account Suspension

7joy reserves the right to temporarily or permanently close any account under the following circumstances.

• Violation of the Terms and Conditions.
• If false or incomplete information is provided.
• If suspicious financial transactions are detected.
• At the request of the account holder.
• As an emergency measure in response to a security threat.

If your account is closed, you may appeal via email. 7joy will review your request within a reasonable timeframe.

9 Dispute Resolution

Any dispute between 7joy and a user will first be addressed through our support team. Contact our 24/7 support and describe your issue in detail so we can work toward a resolution.

• In the event of a dispute, 7joy's decision shall be considered final.
• In the event of a dispute over game results, server logs will be reviewed.
• Payment disputes will be resolved within 7 business days.
• Game fairness is verified on the basis of RNG certification reports.

10 Changes to Terms

7joy reserves the right to update these Terms and Conditions at any time. Users will be notified of changes via their registered email or through a platform notification. Continued use of the platform after any update constitutes acceptance of the revised terms.

The latest terms and conditions are always published on this page. The date of any changes will be noted at the top of the page. We recommend reviewing this page at least once a month.

If you have any questions about these Terms and Conditions, please contact our support team. We are ready to assist you with any queries.